Ninjastic
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Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 04/04/2013, 15:43:19 UTC
Quote from: Tyler94 on April 04, 2013, 03:16:36 PM
Quote from: URSAY on April 04, 2013, 02:34:33 PM
Quote from: Tyler94 on April 04, 2013, 04:33:27 AM
How long can I expect to wait before someone will contact me and try to resolve the support ticket you made yesterday (4/2)?

Tyler,

I've tried contacting you about a solution thru PM and here on the forum.  Are you unable to read my communications?

Thanks,
-BitInstant Support
Quote
Thanks.  I've received all of your messages and I responded to you in the BitInstant support thread sometime ago.  I will let you know when I get more info on your issue.  Smiley

-BitInstant Support
This was the last thing I got and the only thing in my inbox. (Despite the fact I was weird and sent you 4 extra messages for no reason, I do know what I'm doing. It was just the default setting of not saving sent messages in the outbox folder that confused me. I'm a comp. sci. major with a 4.0 major GPA.  Smiley)

Hmmmmm.  I may be the confused one here.  My apologies.

I remember working with you and I know I said I opened a ticket for you but I'm not finding you on my open tickets list.

Can you add all of your transaction details to 1 post or PM and I will make sure that your ticket is issued?  Include things like order ID #, what options you were trying to use on the site, what behavior you expected and what behavior you saw.

Thanks again Tyler.  4.0???  Impressive!  Smiley