Exaggeration isn't needed. Your message was received <23 hours before you posted this publicly, and I've been very busy today + additionally having received multiple PMs to attend to. 24 hours is indeed an appropriate response time for urgent matters, so it seems you've jumped the gun even when you considered the issue urgent.

It's good to see the community effort in helping with the Bittrex listing, that BTW can't happen before the HEAT tokens are out.