I contacted support about my single board hashing R4 and this is what they sent me back
Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx
Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.
Please upgrade to this version of the firmware:
https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure:
https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.
Regards,
Barbara
Bitmain
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about
That's good! The firmware update should fix this and you'll be back to 8.7TH/s but while this did work for me, my R4 is not showing temperature for one of the boards and it's only showing 125 ASIC chips and not 126! I'm still getting max hashing however!