Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I'm having an issue receiving credit in my MtGox account, I paid for the transaction earlier today and received a confirmation email from bitinstant. I will be PMing the details.
I guess I'm not allowed to send PMs yet, here are the details.
We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order
OrderID: 1f7b7150-3d54-432a-a33f-ed997757d592
EventID: 5a52144d-2e9b-4f13-903a-05ffe50683db
DestAccount: M08366667X
QuoteID: a5cc4a7f-6d4e-41af-b860-a1fbe760a014
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1365088192.5
APIResponse: MTGOX-USD-NHXMU-7BX5H-MLX4M-19324
FundsSent: $48.005 USD
Regardless that you may of received an email which states you do not need to redeem a code, this may not be the case. This is a known issue. Are you telling me that you have double checked any confirmation emails and you do not have any mtgox codes? Thanks!
