Full story of what happend: So i was betting normaly but my balance was glitching from 90mB to 0mB then a few seconds later it would come back to 90mB, After a while I logged out and on that second I thought I got hacked and checked my mail fsat and they were some withdraw request. I tried to reset my password of my account ASAP but the intruder already set up 2FA which seem like anyone with your password, can even though they dont have access to your email and u can do anything so I fast created an account and that guy won me $700. After that I contacted staff and told them to temp ban my account till everything is sorterd then they told me they will reset my account ''maybe'' but all the bets will be canceled that he made, after a while my brother phoned me (Which has fully access to my account and my email as we use this account together) he told me everything that he was trying to prank me but didnt know it will go that far to get banned I sweared a bit to him and ended the call so what happend was I didnt get hacked but my brother did this his prank was to change the password and try to withdraw the money to another address i really got a heart attack when he did that but now its even worse even though i told their support to unban account as I have 100% access to it and to the 2FA they refused saying we dont recover hacked accounts, but their real problem is lossing 700$ that i won. And I know this is a bit my brother foult that the account is banned but even though i confirmed my account with everything they asked they are not giving my account back because they dont want to losse that 700$ which for real is a scam judge it your self here some screenies of what happend:
http://image.prntscr.com/image/875dd4fad9c140968541dad8c8c7a14c.pngThis thing is fishy or u dont wanna give the Money we won?
I'm pretty sure that if my brother lost the bets, bitdouble wouldn't give us a refund.
Your story sounds fishy from the start.
First of all, who shares passwords for that accounts? it is pretty much your problem that you store 700$ at a shared account.
As you say,it seems like your brother setted up a 2FA protection on your account without your knowledge.
The claim that this guy just "won you 700$" is a pretty joke, you claim that your brother just played on all of your money as a "prank"?
Pretty weird as when it comes to betting other's people money that's not a prank anymore, that's a kind of a stealing, and I don't believe your brother will steal anything from you.
You claimed that 90mbtc were disappeared from your account, and then just came back few seconds later.
That's not possible, as even if your brother decided to bet everything on a color or something like that, it would either return at a double(as a win) or it would either not be returned at all(if you lost).
You don't expect bitdouble.io to just give you the access to your account when you comes with that fishy story, it's not something normal or something that happens every day, and it's all at your fault, not bitdouble.io's fault.
You should remove this Scam Accusation unless you provide some better evidence for the situation, just keep in your mind that at any point, your account's security is at your responsible.
