Hey All!
This thread is for customer issues, service announcements, ect. of BitInstant.
It's monitored by our support team, so if you have an issue, question, comment, feel free to post your order details here and someone should respond within a few hours during normal business hours (a little longer on weekends)
Thanks for all your continued business and support!
-Charlie and the team at BitInstant
I'm trying to remain positive and patient about my experience with customer support. Problem is I purchased bitcoin was sent a code from coinapult . Unfortunately I used to wrong pin with the right address. The bitcoin is gone. I have tried calling and leaving emails and so far nothing. What can I do about this? It doesnt show up on either side.
Mssunshine