So I placed this order on the 30th...  It's been over four days... I'm being VERY patient.  I work retail in a store that is #1 in the world for customer service... Not my company, my actual store.  Stuff goes wrong with us all the time because of the volume we handle but our presence to to customer and the ability to calm them down and make promises that we go through with is what keeps them coming back and keeps us in their good graces.  I just want that same treatment is all...