just to clarify because I dont know if URSAY is till posting in this thread and I want to get this resolved ASAP.
I got this email 4 hours ago:
Hello xxxxxx,
Since you provided your merchant ID instead of your account name/number, you should be receiving a coupon code in your bitinstant order update email shortly. To Redeem your MTGox Coupon, Log on to
https://mtgox.com/. Under 'Funding Options' click 'Add Funds'. In the drop down menu, choose 'Redeem MtGox Code' and paste that code in the field.
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Sincerely,
Rachel
I have still not received any follow up email with any redeemable code.
It would be really quite helpful is BitInstant would refer to the coupon code in the email that is sent as something other than 'APIResponse'; for some reason that was not a clear labeling to me...you know, especially after it said 'no need to use coupon system'. Silly me.