just to clarify because I dont know if URSAY is till posting in this thread and I want to get this resolved ASAP.

I got this email 4 hours ago:

Hello xxxxxx,

Since you provided your merchant ID instead of your account name/number, you should be receiving a coupon code in your bitinstant order update email shortly. To Redeem your MTGox Coupon, Log on to https://mtgox.com/. Under 'Funding Options' click 'Add Funds'. In the drop down menu, choose 'Redeem MtGox Code' and paste that code in the field.

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Sincerely,
Rachel

I have still not received any follow up email with any redeemable code.