Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 05/04/2013, 02:42:13 UTC
Same problem, moneygram to bitinstant to mtgox account, not deposited, here are my details
Quote ID    1fd189d3-80d1-4047-bbe9-b8a0d540ce15
Event ID    3e5f14be-b7f5-4387-b030-e0674824780c

whats going on?

Do you have an order ID?  Have you received any sort of confirmation email?  Are you seeing any specific failures that you can point out to me during the process?  Check that email for mtgox codes which you would redeem at GOX.  Let me know if you still have issues.  Thanks!

-BitInstant Support