Hey All!
This thread is for customer issues, service announcements, ect. of BitInstant.
It's monitored by our support team, so if you have an issue, question, comment, feel free to post your order details here and someone should respond within a few hours during normal business hours (a little longer on weekends)
Thanks for all your continued business and support!
-Charlie and the team at BitInstant
I am still waiting for bitinstant to refund or respond to my support claim. Money was sent to a wrong address which i did not enter and they are telling me to cash in a voucher which has been no good. T/hey have not responded and btc is doubbel in value i hope to reclaim my loss in the future whenver that will be. SO not to happy about my last bitinstant transaction and their support. maybe ill get soe kind of help.
Please provide relevant details. Order #, options that you were using on the site, error messages if any, and any other info. Thanks!