Re: Official Newbie BitInstant Support Thread (Active Customer Support)
URSAY,
It has now been 10 days since I made my deposit and multiple attempts at contacting bitinstant support! Last reply I was given said it was fwd to Charlie on Mar 30 and I haven't heard anything back since then! This is getting ridiculous! I want my money! wtf is going on? I see you guys are resolving other peoples issues why isn't mine being resolved?
my order # is 65bea56c-6185-4889-ac36-b5ad8f9edfe1
PLEASE HELP ME!!!!!!!!!!!!!
It has now been 10 days since I made my deposit and multiple attempts at contacting bitinstant support! Last reply I was given said it was fwd to Charlie on Mar 30 and I haven't heard anything back since then! This is getting ridiculous! I want my money! wtf is going on? I see you guys are resolving other peoples issues why isn't mine being resolved?
my order # is 65bea56c-6185-4889-ac36-b5ad8f9edfe1
PLEASE HELP ME!!!!!!!!!!!!!
I opened a ticket for you personally and it was much less then 10 days ago. Please be patient while we continue to work on your issue. Thanks!
-BitInstant Support
I said 10 days since my deposit. I made my deposit on Mar 26th!
Put a support ticket in on Mar 28th and it got escilated and fwd to charlie on Mar 30th
I've been waiting on a reply from Charlie since Mar 30th
You opened a ticket for me 3 days ago and I still haven't received a reply
I'm not mad at you you actually seem to be helping people I just want a reply I feel I've been pretty patient its been a week since my ticket was fwd to Charlie I just feel as though I'm being ignored like I said its been 10 days since I made my deposit! I should have my funds by now!