They sent me this:

Thank you for waiting and we apologize for the delay. We are sorry to inform you that we need the wire conformation document and your full name to look for your funds.
Thanks,

Even though the wire document has all this information and I already gave them my full name and Mtgox ID in the last email. It's like they are too inept to process a wire transfer.

Where am i supposed to find a scanner to scan my documents? This isn't the 90's. no one uses flatbed scanners anymore