Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I was told we would be reimbursed the difference by not only Yankee but Ursay as well. I don't know how true this is as no one who has resolved their issues has posted anything.
As a new employee I am not aware of such refund details. I don't believe I made a comment on this one way or the other.
I remember this being posted as a response to the worry that we are all losing money waiting on a resolution of our orders but now that I go back to look it seems to have been redacted... I guess you guys will do what you want. All we can do is pray you'll do the right thing.
Charlie runs an honest business and he wants you guys to be happy with your experience. Really. All I am saying is I never made any comment of that nature because I don't know anything about how that works at this point.
Charlie seems like a nice guy, as do you Ursay. We're just dealing with serious business here. It's hard to be patient after this long while the world is going by you with your cash slowly slipping through your hands with not a darn thing you can do about it. The only time you address me personally, by the way, is when I'm saying something that could prove bad for the company.