Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
fallingupwards
on 05/04/2013, 21:25:05 UTC
I'm sure the BitInstant people are great guys - I'm impressed by how actively they're helping people here - but I submitted $500 to them through ZipZap two days ago and still haven't received any bitcoins and haven't received any responses to my emails asking about them. Again, I'm assuming it's just a mistake, so I don't mean to be a dick, but that's a lot of money and I'm worried about it. I'm not sure which is my Order ID:  the only two ID codes I saw on the order page were Quote ID (6148cd1f-caa0-48e7-b70f-39b8a0bb234f) and Event ID (0248e572-829b-437f-8ad5-4b8ff92d6c23). Only received a confirmation of payment from ZipZap, not BitInstant. Help?