Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Yankee (BitInstant)
on 06/04/2013, 03:02:42 UTC
Can't believe it... Speechless.  Hoped that I'd get my money but had no hope whatsoever of getting the difference of what I would have made if I'd had it a week ago.

Not only did Yankee get me my original deposit, he gave me what the difference was for the coins if I would have bought them on time.

I know my store is great with customer service but have to give it to Yankee and Ursay.  They put up with our crap AND came through.  Good job.

Wow!  Could you show me the order details?  That would be freaking awesome!

His order details are in the earlier posts.

Like I've said countless times to you, we honor the price and refund the fees.

Once I get your order resolved (Its the last one before I go to sleep) we will take care of yours.

Ive already said we will honor your order.

Yankee / URSAY, please check into this for me:

OrderID: c8857431-7353-4de9-99f7-fca44be0a31b
EventID: 7a8c5b6d-f239-47ee-9f02-f2b3e69a06ab

Hey!

Just processed it

{u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 348157}

So, Paypal just needs to confirm it (since its your first order) but every order after will be instant!

Charlie

Sent you that email charlie. Smiley

Responded, processed your order, and sent you a refund