I've been trying to access my Havelock account all fall. It also is giving me a 2fa error. The thing is, Authy and GAuthenticator moved all my codes over from my previous phone, and there isn't a Havelock key on it. Their support seems to have copy/pasted various messages to me without actually reading(or responding) to my requests. Primarily the please sign a message with the private key you used to deposit on Havelock!!!
It's been 4 years now or something like that. I don't have whatever wallet I was using. I just want to pull my 3BTC out. I'm starting to wonder if they're breaking accounts on purpose or something. I hope not...