Having read through the threads, from September 2015 till now, it seems to me as if there had and has been put a lot of energy and time, into "the fight against Genesis-Mining".
At first glance, i reasoned that dissatisfaction by the time. (the low Bitcoin exchange rate back in 2015)
At second glance, i recognized some kind of a systematic, used in the critizism of some contributors. It became quite obvious, that the company is crtizised for their lack of transparency. This made doubt about the authenticity of these posts.
Being transparent overall in this market, would be pretty naive, owning a mining company competing with competitors, letting them know, how big for example, your electricity bill is, to scale your business in detail. Wouldnt it?
Furthermore, you dont know who was and is contributing here in this thread. So much effort, that many posts, from one and the same member, lets me assume, that this could be some jealous competitors themselves, trying hardly to create a bad company reputation on Genesis-Mining.
In the Internet youll find all kinds of lobbyists, spreading their "thoughts". So, id be quite careful, with adopting to any kind of one-way picture on an issue.
Many customers complained about not having achieved their "promised goal of return". Cant that simply be, due to some unrealistically made calculations, and wrong "visions" about the future price development of Bitcoin? I guess many invested in mining at the wrong time, and got disapointed, when their expectations havent met their "personal price developments". Im also sure, that the nature of some folks is, to be in a permanent state of disapointment, wether they make profits, or not. And then blame everyone, if their calculations are not met exactly.
At least, not to forget about those, who dont understand that Bitcoin mining, or mining cryptocurrencies in general, isnt a short term business. These folks feel convinced, that their 1 to 2 years of mining, are a long term issue. A long term, in sense of cryptocurrencies, is 5 to 10 years, and further on.
Time will tell, who is right or wrong. Until then, my mines keep mining on.
My view. Many having had a short term horizon, will argue in the long term then.