What I find most amusing in this whole debacle is that self proclaimed libertarians(which i am not) are calling for the use of government protections/actions to remedy their transactions with BFL. LOL, this is what the free market is.

That aside, clearly BFL lost the bet. Pedantry aside, it is ridiculous to treat a contractor in the employ of a company as though he is a customer. Stop with the IRS classifications, it is besides the point. No normal(unaffliated, or not recieving special treatment with the company) customer has recieved a product. END OF STORY