Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 06/04/2013, 14:53:33 UTC
I Ordered on Wednesday and have sent several emails without any response.
I have not received any funds in my MTGox Account. I've lost out on a 30-40% jump in prices so far.

Here is the information I received from BitInstant:

We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order
OrderID: b882724d-4d21-4f6a-88d8-077cdd5e17db
EventID: 7bdb24cf-8946-4f38-a747-cabbc8cbc2ea
DestAccount: 353121
QuoteID: ddf050cd-886b-4751-8fde-3b022f9b452d
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1365003045.82


I also received an API Response code but can't add it on MTGox.

What happens when you try and add the code?