PrimeDice has had issues before, especially in PD3 with the autobet not stopping right away. I remember in PD3 it would wait 2-4 more bets before actually stopping.
Hell, for all I know, Primedice's database could glitch, and your balance would go from 10.0 to 0 without making a bet, and they'd still not refund you. Very bad customer support for that reason, I think these issues need to start going more public. People should know about how Primedice handles these issues.
It's only because Primedice's voice is louder than mine, that my voice can't be heard. Very bad business model.
Send me a PM with full proof this is both a reproducible issue and a fault on our side and I will both refund you and fix this issue.
I don't see how anything other than connectivity issues would influence your ability to stop your autobet sequence. The only way I could see this as our fault is if the stop autobet button vanished.
Recently i made a profit of 1.5 BTC from primedice and bought a new iPhone 6s

i rained around 0.1 BTC on chat and enjoyed a lot with my friends like showrov, singpays and a lot more.
Thank you stunna for making this website

I forgot to ask about the auto bet bug which sucked my balance of 0.21 BTC right after pd4 was released, a month ago micro told me that a developer will look into my account and i might get a refund, but i didn't get any message from pd community regarding this.