Seems to be working fine for me - just made a small withdrawal from my house balance.
I guess whatever small count you took up emptied it i cant even get 0.01 out. it either speaks to the already known small hot wallet. or that they still havent fixed my account saying insufficient funds instead of that the hot wallet is emty. got ahold of the guy here, got 1 reply and never heard back. same happened thorugh email replied to me once or twitce and still havent fixed it. such a mess