I have been facing multiple issues regarding my account balance at powerbet.io. My account balance was automatically reduced  multiple times.
I kept emailing powerbet.io for the issues but did not get a reply.

I had about 270 mbTC in my account. Today I had place two bets of approzaimately 141 mbtc with 2.96 odds. Both those bets won which makes my account balance 130 + 420 = 550mbtc

Today I got an email from powerbet stating that I have violated their terms and conditions and they voided all my bets. I don't know what arbitage betting is all about but yes I was betting on the games where there was odds movement. And for this reason they have banned me permanently and stolen all my money. I just dont understand what they mean from the below statement for which they have banned me.

PowerBet services are intended for recreational players and PowerBet may in its sole discretion limit the eligibility of customers to participate in betting and gambling.


I just cant understand where did I go wrong. Also if there were any issues with my bets they should have told me regarding this before banning. I would have been cautious or stopped bettting at powerbet. But stealing my money without even letting me know is insane.

Below is the copy of email I received from powerbet.

After reviewing your account activity with PowerBet, we have found you have violated our term and conditions, specifically you have continuously placed arbitrage bets, which is a form of professional betting. As stated in our terms and conditions: "PowerBet services are intended for recreational players and PowerBet may in its sole discretion limit the eligibility of customers to participate in betting and gambling."
Therefore, we regret to inform you that your account has been permanently banned and all winnings from arbitrage bets placed on our website have been voided.



I am just requesting powerbet to return my money. I won't be betting at their site any more because I dont even know what I have unintentionally done wrong.