@ Tigpro Hi, your deposit was returned to you as per your request. We will notify you when the technical problem affecting deposits will be solved.
@ spbettor Hi, as a result of voiding all your arbitrage bets, your balance with us is actually negative at this time - this is due to the fact that your withdrawn winnings (which we now voided for being obtained in violation of our terms and conditions) are higher than your deposits.
P.S. The bitcointalk forum should not be used for customer support inquiries, we can be reached by other means as well.
Why do you void arbitrage winnings? You don't allow arbitrage on your site? Do you mean he bet on double side to decrease the risk? IMO it is acceptable.