It seem they have paid to their signature campaign participants today https://bitcointalk.org/index.php?topic=1491815.msg17635005#msg17635005 so you may expect to get those withdrawal issue fixed by today. But in the meantime wait for reply from namworld. Have you contacted him on skype?
Not on skype yet, just sent a several support tickets a few days ago. Hopefully he does, like i said before I have used this site for many months, but have never had this delay of a response.