If any inveator can present me good reasons why not to offer refunds I would like to hear them!
Yes. Treat this as a learning experience for when you get bigger. Life is not always fairies and roses, even for a special little guy like you. Life doesn't bail you out, and you should learn this lesson.
We all get lost sometimes, just like you. You had ETH and wanted BTC (I know, I've been there). Somehow, though, you found your way here and got HEAT instead. A million miles from home and no idea where you are or how you got here. Don't worry peaches, it'll all be okay. Somebody will give you BTC for your HEAT one day.