Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
synergy7
on 07/04/2013, 15:58:38 UTC
Hey BitInstant,

I have two orders that have not yet been deposited into my Mt. Gox account. I used the account number on the top of the mtgox page instead of the one on the deposit page. Your website makes it seem like this is the correct one to use. Your page says "MtGox Account # (ex. M12345678X)" which is an example of the number at the top of the site.

Here are my two order numbers. Please get this fixed before bitcoins are worth even more. I have faith in you.

21ded549-c599-4b6f-bd77-152d5c1ed5b8
15c6c14b-79db-4bfc-bd0d-c28347905645