Believe it or not people are still suing and winning.
You can raise a dispute with Paypal. If enough people do it they may do something about it.
Been tried way back when in 2014. paypal and amex 45 day limit on such. Also 30 days after that in dispute. How I lost my first dispute.
Got it thru my 2nd dispute with Amex (paypal told me to go away) in that Alpha neglected to say
1) it was a pre-order never arrived
2) I only paid partial payment for something that never arrived
3) Alpha said I paid in full
Thus got lucky....others tried after me, I got an extension after the 45 days and 30 days by keeping the dispute
process alive....that and the fact 'thou shall not try to pull a fast one on Amex'
others that have asked UK about this was told, no one was to be found. I also heard they have bankruptcy protection.
Thus they are just pumping this crap to keep out of jail I still think....
Kinda wish they did get a product out to those who ordered..that means my odds of being Natalie Portman's love puppet would still have a shot