Hello -- I've been trying to use BitInstant for the last two days now, without luck.  I am trying to do:

Cash(CVS) --> BitStamp, or
Cash(CVS) --> MtGox

I put in all my data on the transaction page and when I hit "Send Funds" it just shoots me back to a new, empty transaction page. I get no details, no deposit ticket, and I don't receive an email.  This can't be correct.

I have Java, JavaScript, and plugins all turned on.
My OS is Windows 7 and I've tried Chrome and IE.
I've also tried entering these questions into the "Contact us for support" option on the site, but have not received an answer.  It's only by luck that I found this support thread here.

Am I missing something?

Thank you.