Why are some posts being answered and others being ignored ?

No bitcoins.

quote ID aaed47cd-09af-4884-9a11-eb2c3d73a40a
Account # 591 541 982

These kind of unrealistic claims and piss poor service is how class action suits get started.
Saying you're a start-up is not good enough. you made, and continue to make, untrue claims regarding your ability to process transactions and provide support.