Ninjastic
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
dookiedue
on 07/04/2013, 22:09:07 UTC
Quote from: dookiedue on April 07, 2013, 07:55:48 PM
Quote from: URSAY on April 07, 2013, 05:20:05 PM
Quote from: dookiedue on April 07, 2013, 04:57:24 PM
URSAY,

Today is day 6 with still no bitcoins in my account... any more info for me?

I know I've submitted a ticket for you in the past.  Give me your order ID # again and I will add you to today's support list.  I am logging more info in a more organized manner so I can personally give you a better idea of what is happening...thanks!  Smiley

Where does one find this order id. I have the quote id that I have given you before. 2ca21980-f089-41c7-8511-aef9c8c89886 I still have the webpage up from my order that is just still stuck on loading. There are also event ids listed if that helps.

So is there something more that you need from me? I only received a confirmation email from ZipZap, would that have my order number? Where on the BitInstant order screen that shows my order stuck on loading would I find the order number, or was my quote id sufficient?