Ninjastic
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
gordon154
on 07/04/2013, 23:23:29 UTC
Quote from: URSAY on April 07, 2013, 11:19:38 PM
Quote from: gordon154 on April 07, 2013, 10:55:06 PM
Quote from: URSAY on April 07, 2013, 10:49:53 PM
Quote from: gordon154 on April 07, 2013, 10:43:31 PM
I purchased $200 worth of bitcoins at 10:30 this morning and received a ZipZap confirmation at 10:45. The problem is that it is now 6:37pm and I still have not received a confirmation from Bitinstant or bitcoins (I checked blockchain).
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311

Order or quote ID #?

I never received an email from Bitinstant, so I don't have an order or a quote ID.
I find this to be very odd, and very concerning.

Your order # and / or quote ID number are shown when you confirm your request on BitInstant.  Smiley

How do I get my quote ID now? Wouldn't it make sense to email me the quote ID after I had made the purchase slip?
This isn't very helpful, and I'm getting the sinking feeling that I've been ripped off.