Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I purchased $200 worth of bitcoins at 10:30 this morning and received a ZipZap confirmation at 10:45. The problem is that it is now 6:37pm and I still have not received a confirmation from Bitinstant or bitcoins (I checked blockchain).
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311
I have emailed support and did not receive a response. What should I do?
My ZipZap account number is 842767311
Order or quote ID #?
I never received an email from Bitinstant, so I don't have an order or a quote ID.
I find this to be very odd, and very concerning.
Your order # and / or quote ID number are shown when you confirm your request on BitInstant.
It doesn't work. I wrote about this on page 160 of this thread. No confirmations are coming up on BitInstant itself. There are also no confirming emails. I also wrote to BitInstant support twice and received no response. There's some kind of glitch, and obviously poor URSAY is running as fast as he can on the hamster wheel behind the system.... But it doesn't help much if the system itself isn't functioning.