Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Support list for 4/7
CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker
I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks!
CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker
I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks!
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Hi Superhero!, My BitInstant cash dep that an email confirmation SAID completed but no-showed at MtGoX was on Apr 03,2013 pushing 5 days now. I have many successful deposits before and after so 90% happy with BitInstant. But getting NO response anywhere to date on 1 failure isn't good. How about adding an autoreply with a ticket number and queue/estimated time to attention. Note:I haven't posted at Facebook.
I have tried to manually put in the coupon after I learned how; but it errors as "used or invalid".
Here's my stuff from the 3rd, when the usd/btc was about $130/140 Thanks:
OrderID: 40e606c5-94ad-41ca-9da5-a286eb868539
EventID: 493998a8-d734-4e2f-b436-ba2ca339a306