Alert to the Komodo users!
Do not deposit your Komodo to coinexchange.io!
It is clearly a scam: there is no support, no one in charge there. All deposits are pending for hours without any explanation whatsoever.
Many users are losing their KMD there!
I should have listened to the devs' warnings!
Our Komodo daemon crashed with all sorts of errors overnight. And we are also seeing some network issues.
No one has lost anything! Give us a chance to at least address the problems before screaming scam.
Yes,
sorry for that. I was really scared, after hours of issue without being able to reach any support.
Now the problem was solved and I am already using your nice platform. Thank you.
*If I can make a suggestion here, please make clear to your users at what time zone you are working at (so that the users know when to expect support). Also, send automatic replies to the support asking messages you receive, so that the users know that your support email is functional.I am sorry again, coinexchange and the community. And thank you all.