Post
Topic
Board Exchanges
Re: Bitcoin debit card
by
Wirex
on 03/02/2017, 21:45:03 UTC
e-coin
1. nonexistent service
2. EUR 400 on locked vcc, despite me being verified.

7 days and still no response in the mail

I try to buy bitcoins and fails with a message so

REF: 80078a39c5b04b35b9dd53ca1f653716

Error: Your account Appears to be blocked by the bank, Hence the load card transaction can not be completed. We are checking with the bank and trying to unblock your account - will keep you posted

Thank you for your trust and interest in E-coin. We are devoted to making your life easier by providing you with simple and hassle-free tools for managing your money.

Kind Regards,

They have stolen 400 Euros
sh
sorry for my english

"Scam"? Again? Come one, Wirex have been around for 3 years already, and developed the service way further than any other bitcoin debit card service. Why bother "scamming" our users, When we can aim for long term success? Come on, be real. Yes, there are issues, like with any service growing fast and offering new features all the time, but none of the issues of any user is left unresolved. Please, look at facts, not emotions ok?

Now, If you already wrote to support, please give me your support ticket number and your Wirex Registered Email, and I might be able to speed thing up a bit.