I have confirmed my byteball and bitcoin addresses they are on
http://transition.byteball.org/ but it says my balance is zero when i have bitcoin in that address?
Also, remember that when you link by doing a micropayment, your funds are very likely to be transferred to a change address (which is under your control) and that you might have to send your funds back to your original linked address.
What does the block explorer say about your address? You surely have bitcoins in your wallet but not in the linked address (because they were transferred as change to another address in your wallet when you made the micropayment). You just need to send your funds to your linked address.