I made a Cash > ZipZap > Bitinstant > MtGox transaction on March 28, and still have not received funds.

After numerous exchanges with support and an e-mail from Charlie himself, I have to conclude that my money is just GONE!

I have PMd URSAY with my info, but never got a response. I have received several e-mails from support telling me to use a long expired MtGox coupon code. I don't know what else to do.

I appreciate your help, but I've had this conversation many times during the past week, so I'm not looking forward to any resolution to this problem.

Finally, my original order (more than a week ago) was when Bitcoin was trading at less than $100, so even though Charlie "guarantees the difference", I doubt I will ever see that.

I would avoid Bitinstant until this mess gets straightened out.


OrderID: 5c351ed7-76ab-4dd6-a47d-71d98e7e82ce
EventID: 37518d03-aa2d-4674-bd43-806c39d8b08d