Dear URSAY,

Thanks for you patience, it is good to finally see a worker from BitInstant doing something for us.  I am experiencing the same issue as everybody else.  Moneygram->Zipzap->BitInstant->MtGox is my path for the deposit, when i check the order status, it says MTGox Order Loading.

I had 2 previous deposits go through correctly that day, I have attached their quote ID's also.  I used my account number, and checked it against the other two, and all three are correct.  So why did 2 payments go through but the 3rd one didn't?

Successful Quote ID's

Quote ID   c947a041-0262-49bc-9007-c0b5afce8ae7
Event ID   30722e9b-d42b-4606-84e3-fca48e64791b

Quote ID   245ff2d6-4e90-4dc7-a156-c11afaaff72b
Event ID   a8b7037a-8b26-43c2-84d1-223e1ecc2431

NOT WORKING QUOTE ID


Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb

Order Event Log for non working quote ID

Sun Apr 7 19:06:58 2013   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb   Quote for new transaction
Sun Apr 7 20:09:08 2013   66043db1-e374-429b-a625-c511a9821e3a   New Order
Sun Apr 7 20:09:04 2013   f2ce702a-33af-4f0b-9553-a082d768a920   MTGox Order Loading

Zipzap Account Number

Account Number: 866987795

If there is any other information you need please let me know.

Thanks