(0.02)^12, or about 1 in 244,140,625,000,000,000,000, of losing 12 times in a row, 82533->82544.
More then likely, the site is unfair/manipulates the rolls.
Everything may happen when you are playing game with chance.
Luck shows some time , black luck comes some time.
No one can control it , but god.
You are a disgusting scammer.