Have you read any of this forum? URSAY has been very active the last couple of days and he has created many lists of users who are currently on the list of being helped. They can't get to everyone immediately. Comments like this are not helping anyone. This is also not the only way they are getting issues, as they also have emails, and the live chat, and I believe they even said they were feeding things through facebook. They are helping people, it just might take a little time.