Can you describe in detail how you solved the problem as I'm experiencing the same problem for 2 weeks now.
In what way could the chat support help you? When I ask them they always refer to security department.
How is it going h4ns, still can't login into your account? Hopefully your case will be resolve but 1xbit seems not active since 25th January. I've tried to look at your image evidences but it's not there anymore (page not found).
Just wondering how much you've won, last time of your bet? Was it triggered because you won so much?