Ninjastic
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
gb5692c
on 08/04/2013, 19:33:43 UTC
Quote from: URSAY on April 08, 2013, 07:29:54 PM
Quote from: gb5692c on April 08, 2013, 07:26:52 PM
Quote from: URSAY on April 08, 2013, 07:24:47 PM
Quote from: gb5692c on April 08, 2013, 07:19:34 PM
Hello, I've used your service before with great success and love it. However, this afternoon I think I made the mistake of selecting MtGox as my destination address instead of just a regular bitcoin address. If you could help me resolve this that would be great.
Thanks.

Order ID : 797c7678-3885-4136-bcb2-06cbfb125f59
Quote ID : b941b4ed-7041-42f2-b686-b4ffc8902ceb

Have you logged onto GOX to see if your $$$ is there?  Have you checked for any GOX codes?  Thanks!  Cheesy

Well the destination address I typed in on BitInstant was a bitcoin address so how would it be in GOX?

Didn't you say that you selected GOX as the destination address above?

Yes. Sorry, I don't think I'm explaining this well enough. When I created the order on BitInstant the option I chose was Cash Deposit to MtGox (on accident) when I was trying to choose Cash Deposit to Bitcoin Address. So instead of puting a MtGox account number in the box, I typed my bitcoin address that is not associated with MtGox.