H4ns, Lauda, sorry for it but we should spend some more time for investigating this issue to respond objectively. I'll reply daily here.
Thanks for replying (after 15 days). I hope you can bring light into the darkness.
I know, that in situations like this anger not allow us to be calm. I had many situations like this but with lower amounts.. One thing is sure - situation will be cleared up.
And one more thing - ask for satisfaction bonus for waiting!
