You have not provided me with any update to my ticket so I honestly feel like I am in the same spot i was in before posting here with a simple false sense of security that something is being done.
Pretty much lol.. its been a week for me and all I get every day is "we are looking into your issue, please be patient"
Absolutely no updates and absolutely no progress.
bitinstant has lost a customer once this issue is finally resolved. Their process for handling this is just awful.