Free BTC every hour - how much exactly are you giving out?

I am not sure if having VIP section with no limits who can join, is that good idea. It devalues this feature in my eyes.
Plus, having higher priority online support for VIP members is not something that should be ever considered.
It creates distortion and split users into better and worse category.

"Access to our VIP Club concierge." - what exactly does that mean?