Well support was very rude! Didnt even take the time over ICQ to talk to me. let me waiting for over an hour and just LEFT! Thats no way to respond to an issue!
BTC-E.com better fixes this soon. They hold my Cash atm and i am not pleased to say the least!
Just remember that this is supposed to be one of the benefits of bitcoin and other alternative currencies, that they are unregulated.
As soon as people start getting screwed over when companies become unresponsive, they'll quickly turn on the whole concept and demand regulation or exit all together.
But anyhow .... yeah, I always transfer everything out of these exchanges as soon as I possibly can. I don't trust any of them to be staffed or maintained properly.