any luck on mine? went through zip zap

Quote ID    c5c31bbb-478e-4c5c-865f-cc98cfb6786b
Event ID    00443194-f318-4463-a95c-a0b27644605b
account #: 858617483
amount: 403.95

says "order completed" but payment was never recieved

edit: just wanted to say thanks for working hard to fix this!