Edited..
... About Jaxx is perfect they finally come out with a reason. At least they did not looked totally incompetent. It is all CT-Ring fault.
Actually, to me they seem even more incompetent for this very reason. He repeatedly said they built for months on the old codebase, and didn't even look to see what was coming out. And everything worked until the Monero team deployed the new code... Who does that? They and everybody who knew anything about Monero knew there were going to be significant changes at the protocol level so, why in the world wouldn't you make sure you were always coding against the latest version?
That's just extremely poor project management on their part.
When you are used to copy-pasta-ing code, you don't have much foresight. It seems they wanted a free lunch.
The market doesn't work that way (at least for the most part).
With respect, they were not the only ones to get blindsided by the magnitude of the effect the RingCT changes would have to a non-custodial wallet service.
Seems to me there are a lot of XMR holders here that are pissed that THEY did not get a free lunch.
I will glad when all of this is in the rearview mirror and we have a nice, fully funtional web and phone wallet, and less ad hominems.