Re: Official Newbie BitInstant Support Thread (Active Customer Support)
If you are on this list then I have manually pushed your order thru. You may see results soon. Your tickets will remain open and they will still be escalated regardless. 
iNormalize / fuue83 / chase1420 / archfiendmaster / sandyjg9 / Protagonus / aqrulesms / Cogine / Tyraeil / Droganan / damavox / haggady
iNormalize / fuue83 / chase1420 / archfiendmaster / sandyjg9 / Protagonus / aqrulesms / Cogine / Tyraeil / Droganan / damavox / haggady
URSAY,
I did receive the CURRENT price for BTC on Mt.Gox weighted average. ~189/BTC.
However, my Quote and deposit were made on 4/7 at 4:45PM, at a weighted average of ~165/BTC.
I would like to start a ticket to make up for the difference in BTC, as per Charlie's statement that quotes are always honored at that price.
By my calculations, the deposit was short by .16 BTC.
Quote ID: c1324b76-442e-45fe-b0f1-d444e99345e4
Event ID: 7141f172-8250-41f2-97de-3d58d59f4712
Again, requesting a ticket be opened to make up the difference in my Quoted price, versus what I've actually received.
Thank you for all your hard work thus far, and I look forward to receiving the rest of my order. Thanks again.
Old ticket CLOSED. New ticket OPENED on 4/9 list.